Overview of Her Majesty's Passport Office (HMPO) Testing Service

HOT TDCS team support many projects and programmes across HMPO including

• Application Management System (AMS) - Mark Llewellin - QAT Delivery Owner
  
• Online Channel (OLC) - Justin Tolan - Deputy Lead QAT Delivery Owner
  
• Facial Matching Service (FMS) - Mark Llewellin - QAT Delivery Owner
  
• Online Renewals (OR) - Safia Munir - Senior QAT Analyst
  
• Evergreen - Dennis Farmer - QAT Delivery Owner
  
• Sign After Receipt (SAR) - Dennis Farmer - QAT Delivery Owner
  
• Digital Application Processing (DAP) - TBC
  
• Durham Relocation - Martin McMahon - QAT Delivery Owner
  
• Desktop - Martin McMahon - QAT Delivery Owner
  
• Quick Wins (QW) - Tasadiq Butt - QAT Delivery Owner
  
• Technical Refresh - Michael Hobday - QAT Delivery Owner
  

PREVENTION IS BETTER THAN DETECTION.
The HMPO Test Strategy is a high level document that describes the testing approach of the Software Development Life Cycle (SDLC). It is created to inform stakeholders the key processes and deliverables. Key issues of the testing process. This includes the testing objective, methods of testing new functions, total time and resources required for the project, and the testing environment.

In HMPO we are focusing on prevention of defects but being on the early stages of the Project Lifecycle. The cost of preventing defects at this stage can save thousands of pounds per defect compared to finding defects in LIVE. HMPO has adopted a tool called RAT ( Requirements Ambiguity Tool) which is also being rolled out to all the projects to assist in reducing defects in the early project lifecycle. Additionally, all defects will have root cause analysis completed to understand origin of the defect. This is an iterative /adoptive process that will refine over time , with test metrics being produced at specific stages.

• David Bruce - Lead QAT Delivery Owner
  
  • Justin Tolan - Deputy Lead QAT Delivery Owner
    
  • Salim Ullah - QAT Delivery Owner
    
  • Dennis Farmer - QAT Delivery Owner
    
  • Mark Llewellin - QAT Delivery Owner
    
  • Martin McMahon - QAT Delivery Owner
    
  • Tasadiq Butt - QAT Delivery Owner
    
  • Michael Hobday - QAT Delivery Owner
    
  • Juan Gattey - QAT Delivery Owner
    
  • Safia Munir - Senior QAT Analyst
    
  • Santosh Gadvi - QAT Analyst
    
  • Nilesh.Vekaria - QAT Analyst
    
  • Suresh Jawaji - QAT Analyst
    
  • Christine Johnston - QAT Analyst
    
  • Nagaraj Arugula - QAT Analyst
    
  • Richard Cook - QAT Analyst
    
  • Srikanth Kanchanapally - QAT Analyst
    

The TDCS Service Standard is a set of criteria for TDCS delivery teams to meet when delivering QA and testing services. Meeting the standard means that teams are working towards a professional, consistent and high quality benchmark. Whilst the standard will be fully applied in some teams it is something to work towards in projects with other needs and how the standard is applied will always be context-driven and dependant on the needs of the customer.

'Service Now’ is a Test Management Tool being adopted in the HMPO portfolio

• TDCS Service Standard. The TDCS Service Standard is a set of criteria for TDCS delivery teams to meet when delivering QA and testing services.

• Published TDCS Templates.
  • TDCS Templates

• HMPO specific Templates
  • Requirements Ambiguity Testing (RAT)
  • Project Estimator Tool

If you have any feedback in relation to this wiki page please email: tas.buttt@hmpo.gsi.gov.uk. We welcome any reports of broken links or inaccuracies.