Strategy & Change is committed to the ongoing training and development of all staff. This page contains information about the suggested training opportunities for staff within the Design Profession. It is organised into two parts: Core Skills training, applicable across the Profession, and Role-Specific Training.

If you are interested in taking a course which does not appear on this page, please contact your line manager to discuss what the training is and how it will benefit you in your role.

Use the 'back' button to go back or navigate to the Design Profession homepage.

When considering the training you want to complete, make use of the training paths curriculum to understand the available training that will most-benefit your role. As you choose which training courses will meet your development needs, be sure to bear in mind the 70:20:10 model for how we learn effectively - remember that learning and development is not just about formal training courses but it is about learning from others and putting it all into practice through projects and roles. Think about the end-to-end journey as you plan your learning and development with your line manager, and consider what you need to do to ensure successful application of formal training courses.

For more information about the successful consideration and implementation of the 70:20:10 model, read this report by DeakinPrime.

The training courses listed below have been identified as key to the Design Profession based on feedback received from the May 2016 Away Day. They are fundamental skills required for roles within the Design Profession and have been grouped into their logical categories.

• Effective Communication
• Advanced Communication Skills
• High Impact Communication
• Introduction to Communicating Effectively
• Storytelling - Communicating to Inspire
• Asking Questions
• Active Listening

• Train the Trainer
• Buddy Support - Guide for the Buddy
• Your Guide to Buddy Support
• Action Learning - The Toolkit
• Building Inclusive Teams
• Mentor Training
• Coaching and Facilitation

• Listening to Users
• Starting with User Needs
• Transforming Services with Agile
• Using Social Media in Public Services
• Digital Landscape

• Facilitating Meetings and Work Groups
• Managing People - Facilitation Skills

• Enhancing Your Credibility
• Persuasive Communication
• Influencing Skills as a Leader

• Giving High Quality Feedback
• Change Leaders
• Managing Teams Remotely

• Negotiation Essentials: Planning for Negotiation
• Negotiation Essentials: Communication
• Negotiation Essentials: Persuading
• Negotiation Essentials: Avoiding Pitfalls in Negotiation
• Managing Business Performance: Negotiation Skills

• WIG Enhancing Personal Presence and Impact
• Time Management
• Personal Impact
• Emotional Intelligence
• Personal Impact and Effectiveness
• Assert Yourself
• Assertiveness
• Problem Solving
• Continous Improvement
• Managing Business Performance Improvement - Continuous Improvement
• Using Creative Techniques

• Presentation Skills
• WIG Powerful Persuasive Presenting

• Introduction to Projects
• Introductory Certificate to Project Management
• Successful Project Delivery
• APM Introductory Certificate
• Running Small Projects
• Agile and PRINCE2
• Managing Projects in Agile with Scrum
• Working in a Scrum Team
• Managing Successful Programmes
• Commercial Awareness
• PRINCE2
• Management of Risk
• Agile Project Management
• Management of Portfolios

• Stakeholder Identification and Consultation

• Report Writing
• Improve Your Writing Style

• The Aqua Book - Guidance on Assuring Quality Analysis for government. Mandatory reading for all BAs and those asking for analysis to be done.
• Putting the BA into BAcklog
• BCS Business Analysis Diploma

• User Research Fundamentals

• AMPG International - Managing Benefits
• Better Business Cases
• Business Impact Analysis
• TOGAF 9 Certification